Scheduling & Information
New Patient information
We provide focused Integrative Medicine and Holistic Pelvic Care™ through structured, relationship-based care. Our approach addresses root causes and long-term health patterns, which often involves intentional follow-up and active collaboration to create sustainable results.
Please note: We are not currently accepting new patients for comprehensive primary care services.
Frequently Asked Questions:
CAN YOU BE MY PRIMARY CARE PROVIDER?
At this time, we are not accepting new patients for comprehensive primary care services.
We are accepting new patients for focused integrative and lifestyle medicine consultations. If you are seeking root-cause evaluation and support for specific concerns—such as cardiometabolic health, hormone balance, gut health, or pelvic health—we are happy to help.
Because we do not provide full-spectrum primary care for new patients, we recommend maintaining an established primary care provider for routine screenings, urgent concerns, and general medical needs.
ARE YOU IN-NETWORK WITH INSURANCE?
Yes. We are in-network with most major insurance plans (see list below). We recommend contacting your insurance carrier directly to verify your specific benefits prior to scheduling.
At this time, we are not accepting new patients for comprehensive primary care. For individuals seeking focused integrative and lifestyle medicine consultations, services are billed to insurance when covered. Any non-covered services—including specialty testing, structured programs, and Holistic Pelvic Care™—are the patient’s financial responsibility.
We strongly recommend maintaining an established primary care provider for routine screenings, urgent needs, and referrals.
After scheduling your appointment, please review your confirmation email for instructions on verifying your benefits. Within 48 business hours, you will receive access to our electronic medical record system to complete intake paperwork prior to your visit.
If you have questions about insurance verification, please email us support@jenowennp.com.
From which insurances do you accept payment?
In-Network Insurance Companies:
Blue Cross Blue Shield/Regence
Providence
First Choice
Pacific Source
United Healthcare
Cigna
HealthNet
Aetna
MODA (Connexsus, Synergy, & CNN networks only)
Many VA insurances
We highly recommend contacting your insurance carrier directly to verify your specific benefits prior to scheduling. This avoids hidden or surprise costs to you.
Do you accept Medicare?
We are NOT in-network with any Medicare plans, including Medicare Advantage plans.
Please be aware of the following:
1. You CANNOT use any form of Medicare plans to cover appointment visits, even if you see us on their website or are told so on the phone. This includes secondary insurance plans.
2. You CAN use Medicare to cover all forms of testing, such as labs, Xrays, CT scans, etc.
Do you verify insurance benefits for patients?
No. It’s your responsibility to verify that your insurance plan will cover your appointment with us. After you schedule your appointment, you’ll be given information on how to verify benefits with your insurance company. You may also call or email us for this information if you prefer to verify before you schedule.
Even if we’re in-network with your insurance company, please call to verify that we’re in-network on your particular plan. We do not verify your benefits for you nor guarantee coverage.
I don’t have insurance or you don’t bill for the service I’m seeking. What are your cash-pay prices?
Cash Pay Prices:
New Patients:
New Patient Consultation or New Patient Annual Exam: $277
New Holistic Pelvic Care™ Package (2 sessions): $377
*Please note that the 2nd session must be attended within 2 months of purchase or will be forfeited.
Established Patients:
Follow-Up, Lab Review, Annual Exam Appointment: $197
Holistic Pelvic Care™: $197
What about labs and testing, are those covered by my insurance?
Specialty testing (such as GI-MAP or other functional panels) is typically offered at a set cash price, which will be discussed with you in advance.
Standard laboratory testing, imaging, and other diagnostic services are billed to your insurance according to your individual plan benefits. This includes routine blood work, radiology, MRI, and other conventional testing when indicated.
Laboratories and imaging facilities bill your insurance directly and may process claims regardless of whether our clinic is in-network with your plan. For example, Medicare patients typically have laboratory services covered according to standard Medicare benefits. The only services not covered when we are out-of-network with a plan are the clinic visit fees themselves.
Do I need to have my previous medical records sent to you?
If you would like us to review previous records, please only ask for the last 2 years of progress notes, lab test results, and other testing to be sent and NOT your entire medical record. Your full record will include many items that we do not need.
If you are unsure about what we will want to review, it’s fine to wait until your appointment and we will discuss this.
Do you perform lab work (blood draws) here in the clinic?
No, we do not perform blood draws or collect samples on-site.
For your convenience, we work directly with two major national lab services: Quest Diagnostics and Labcorp.
How does lab work proceed?
Order Entry: We enter your lab orders directly into the online systems for Quest and Labcorp. We often provide you with a paper copy of the order as well.
Patient Action: You simply choose which lab location is most convenient for you (Quest or Labcorp).
Appointment: You can then visit your lab of choice’s website to schedule your blood draw or appointment at a time that works for you.
This system ensures you can choose a convenient location and manage your appointment easily using your lab’s preferred online tools.