New Patient information
Jen Owen, N.P. provides primary & specialty integrative healthcare and Holistic Pelvic Care™ in a multi-session format.
Because she treats all aspects of your life, your care will depend on your dedicated effort and may require more frequent appointments than a typical medical office.
HOW TO VERIFY YOUR BENEFITS WITH INSURANCE
We are in-network with most major insurances (see list below). You will need to verify that your insurance will cover our work together.
In order to be your primary care provider, Jen must be in-network with your insurance plan. She is happy to work with you for all other services. Having an in-network primary care provider ensures that you can get all the testing and referrals you might require, even if you only see that person once a year.
Once you’ve scheduled your visit, please see your confirmation email for information on how to verify your insurance benefits. You will want to do this immediately, as any services not covered by your insurance will become your financial responsibility.
Within 48 business hours, we will add you to our electronic medical record system where you will sign-up and complete your intake paperwork before your first appointment.
WHICH NEW PATIENT APPOINTMENT TO SCHEDULE
We have two options for new patients:
1) NEW PATIENT CONSULTATION
Schedule this first appointment if:
~You have multiple issues to discuss with Jen.
~You are establishing for primary care and have had a recent annual exam and physical.
~You are not coming to Flourish for primary care and don’t need any preventative care.
2) NEW PATIENT ANNUAL EXAM
Schedule this first appointment if:
~You’re not having multiple issues and simply want to establish care for primary care.
~You are not coming to Flourish for primary care and want an annual exam, pap smear, etc. (You have a primary care elsewhere.)
*If you’re unsure about which option to choose, feel free to email us at support@jenowennp.com.
Frequently Asked Questions:
1. From which insurances do you accept payment?
I bill insurance to the following companies for primary and specialty integrative medical care. I do not bill insurance for Holistic Pelvic Care™.
In-Network Insurance Companies:
Blue Cross Blue Shield/Regence
Providence
First Choice
Pacific Source
United Healthcare
Cigna
HealthNet
Aetna
MODA (Connexsus, Synergy, & CNN networks only)
Many VA insurances
2. Do you accept Medicare?
Jen is NOT in-network with any Medicare plans, including Medicare Advantage plans.
Please be aware of the following:
1. You CANNOT use any form of Medicare plans to cover appointment visits, even if you see us on their website or are told so on the phone. This includes secondary insurance plans.
2. You CAN use Medicare to cover all forms of testing, such as labs, Xrays, CT scans, etc.
3. We recommend that Medicare patients have a primary care provider (PCP) within their plan. Jen will be a PCP for Medicare patients on a case-by-case basis.
4. Jen does not provide primary care for those in assisted living or long-term care facilities.
3. Do you verify insurance benefits for patients?
No. It’s your responsibility to verify that your insurance plan will cover your appointment with me. After you schedule your appointment, you’ll be given information on how to verify benefits with your insurance company. You may also call or email me for this information if you prefer to verify before you schedule.
Even if I’m in-network with your insurance company, please call to verify that I’m in-network on your particular plan. I do not verify your benefits for you nor guarantee coverage.
4. I don’t have insurance, don’t want to use my insurance, or you don’t bill for the service I’m seeking. What are your cash-pay prices?
Cash Pay Prices (without membership):
New Patients:
New Patient Consultation: $277
New Holistic Pelvic Care™ Package (2 sessions): $377
*Please note that the 2nd session must be attended within 2 months of purchase or will be forfeited.
Established Patients:
10-Minute Appointment: $147
20-Minute Appointment: $197
Holistic Pelvic Care™: $197
5. Can my new patient visit be billed to insurance as my “Annual Exam”?
Yes, but only if you meet the criteria above.
6. What about labs and testing, are those covered by my insurance?
Specialty labs will often be a set price that you will know ahead of time. For any other testing, your insurance will be billed per your usual coverage for standard testing, including radiology, MRI, and blood testing.
All labs and other testing may be billed to your insurance regardless of whether we are in-network or not. For example, if you are a Medicare patient, your labs will be covered by Medicare in the typical way they are covered by any provider. The only services not covered by insurances I’m not in-network with are your appointments.
7. Do I need to have my previous medical records sent to you?
If you would like me to review previous records, please only ask for the last 2 years of progress notes, lab test results, and other testing to be sent and NOT your entire medical record. Your full record will include many items that I do not need.
If you are unsure about what I will want to review, it’s fine to wait until your appointment and we will discuss this.